Designers Touch Decorating Center

I've purchased flooring here several times and not only were the prices much less than I expected, but the customer service was excellent as well. Their new store is inspiring to visit with beautiful displays throughout. Luke was very helpful and made everything a breeze.

Working with Karen on flooring. Great experience however like every business now wait for flooring to be delivered.

Highly recommend! We are in the process of a complete kitchen remodel, and needed to select backsplash tile. They have an awesome selection, and very knowledgeable staff. This is our first tile project, and they helped us not only with tile selection, but also with thinset, grout, stone sealer, and edging. Complete service!

Loved the personal attention we received from the sales person. They saw my vision and made it come true

Very happy with my recent flooring purchase from Designer's Touch. I know that they will go out of their way to make sure their customers are happy and satisfied with their purchases.

They are so FRIENDLY AND NICE! The store has everything and it has the most beautiful displays to look at. Would HIGHLY RECOMMEND the drive to Freeland to take a look. You won't be disappointed.

So here's a tale of two companies. One was a complete and utter waste of a business, and the other was one you would have wanted to give that business to. We had our kitchen updated with new countertops from another local company. Awful service. Awful communication. Awful experience. We had enough. They completed the work but it was just a huge letdown overall.

To finish the project, we wanted to order tile backsplash. While we could have ordered it from the awful company, we just couldn't justify giving any more money to them. So we stumbled across Designers Touch. We ordered what we needed, (we had our own installer) and it went in. All good. Nothing special, just ordered tile. This past week, we get a simple thank you note from Designers Touch.simply for ordering tile.

Now THAT is customer service! THAT is how to run a business! THAT is how you treat people! You know what we got from the other company? (who we spent thousands with by the way) A bill with zero follow up, zero thanks, and zero communication. Let me tell you.we WISH we would have heard about Designers Touch earlier.we would have went with them for everything. Designers Touch - keep up the great work! Keep giving service and being appreciative of your customers. We will always recommend you!

I've worked with BJ and his team a few times now on both company- and home-related projects. The showroom offers a range of styles and price point options, the team of design consultants are knowledgeable and easy to work with, and the installers do it right. It's always refreshing when I find that specialist I can add to my smartphone "Rolodex, " knowing that I don't have to shop around any longer. DTDC is one of those places. Highly recommended!