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FloorGem FloorGem is a company founded on the premise that clients deserve the best value for their dollar and must be satisfied with the flooring services provided.

We offer complete flooring services to both commercial and residential customers.

We know that in order to run a successful company, we must maintain a clean and safe working environment.

Keeping your home or business safe can be difficult when you discover that some flooring service companies do not offer dependable and thorough cleaning services.
Highlights and features
  • MHIC#121416
  • Fully Licensed, Bonded and Insured
  • Free Estimates
  • Free Consultations
  • Background-Checked Installers
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Reviews (16)
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Emmanuel Beckley
Jun 08, 2022
Ken is a perfect gentleman! Very honest and trustworthy. I highly recommend! Service: Wood floor repairs
D. B.
Mar 24, 2022
Critical: Professionalism, Responsiveness I have used Ken for several years and even referred him to friends and family. On my last job Ken refuses to finish and refuses to return my phone calls or text messages. It's sad to see a quality company go downhill. Floor gym no longer offers to quality at once did. Service: Install flooring
Kathy Rebbert-Franklin
Aug 27, 2021
I used FloorGem based on friend's recommendation and was disappointed. They picked up and installed vinyl plank flooring as agreed, but didn't notice (or care?) there were a few uneven spots. They fixed what they could. Had several significant problems - the molding was poorly installed and had to be re-done twice before it was finally acceptable, they ruined the base of my cabinets and the front of two cabinets getting up a subfloor, and they left nails and other construction debris on grass and sidewalk that they eventually cleaned up. It took a lot of time and effort to resolve problems. Overall, I would not use FloorGem again.
Annilyn Spjut
Jul 14, 2021
We had a small room with hardwood that needed to be refinished. They were prompt on getting back to us and communicated well. They were able to do exactly what we wanted on our exact tight schedule. It turned out beautifully. We are very happy with our floor. Service: Repair flooring
Steve Newman
Mar 02, 2021
Ken and his team did a thoroughly professional job installing our new bamboo floor. Work was completed on time and the floor looks great. We had a few questions about the installation, and Ken came right over and made sure that everything was done to our satisfaction. Highly recommend if you are going to install a bamboo floor. Service: Install flooring
Jessie Coffey
Dec 18, 2020
Floorgem did a wonderful job restoring our existing hardwood floors and installing new flooring. They made everything match perfectly. The process was easy from start to finish and Ken was very responsive via text, phone and email.
Sharon Brauckmann
Jan 17, 2020
Ken & crew made my 63 year old floors glow like new! Ken responded fast to my request for an estimate and was flexible when I kept changing my mind on additional floors and finishes. The price was very competitive; the crew efficient, talented, and professional. Thanks!
Steve S.
Sep 03, 2019
I was doing my due diligence searching for a reliable company to remove some dated yellow oak nailed down flooring and install new floors in my home when I connected with Ken at Floor Gem. I described the job in as much detail as I could and he provided me with an initial estimate that was very competitive. Several of the other firms that I spoke with didn't want to install customer provided material or gave sky high estimates for the removal portion of the work.

I got a good feeling from my initial contact with Ken and after changing my mind on the product and getting revised proposals to reflect that, I opted to go forward with rigid vinyl plank to be installed by Floor Gem. He came to my house, walked the floor, made several very necessary recommendations for transitions and mouldings that I would need and suggested that I should order another carton of planks. Ken's crew was skilled and conscientious during the installation and did a fantastic job installing my flooring. As it turned out, the extra carton I ordered was almost exactly the amount we would have been short. I would recommend Floor Gem without hesitation.
Nikc Miller
Feb 08, 2019
Look no further for an awesome flooring company. I had a great experience working with FloorGem. Ken, the owner, called me directly and gave me a quote that worked with my budget and had me on the schedule within a week. The crew was great and installed the floor and trim perfectly and very quickly. Will do business with again!
Bill Evans
Dec 27, 2018
Ken did a fantastic job. Very responsive and professional. Came out right away and measured and quoted the job, followed by a quick competitive quote. Install was very difficult with lots of curves and came out perfect. Highly recommended! Couldn't be happier with the product, install and whole experience.
Edith M.
Jul 28, 2016
I am yet to find another company as good as FloorGem! Let me say that, Ken is incredible! I called Ken after my husband got our hardwood floors messed up by some cheap handy man(no idea why he would expect 1200 sq ft floors to be done well by a non professional). Ken came promptly on a Sunday morning to give me a quote. Ken was very professional and knowledgable, he picked out exactly what had gone wrong with our floors and swore he would fix it!

This guy told me he would start the job that Wednesday and be done in 3-4 days, he did just as promised. He left for vacation on Saturday and told me to check the floors and if I liked his job, he would collect his money when he returned from vacation!(who does that?). On the day the job started Ken brought his team of 6 or so with their leader Otavio, very professional guys, they sanded a part of the floor and gave me options to choose for the floor stain, they walled off the kitchen and living room to minimize dust and the job started promptly.

I was heading to my OB that morning and actually ended up delivering my baby boy that same day. Ken kept me in the loop and as I recovered from my c/section I knew that a good job was being done in my new house. Later in the week my husband went to check the house and he could not believe what he saw. I finaly went there today-Wed a week later and I have no words to describe how awesome my floors look! Thank you Ken, Otavio and team.i recommend FloorGem to anyone that wants perfection, professionalism and timeliness. Now Ken I am ready to pay you
Dante Lundgren
Dec 12, 2015
Had Ken and his crew install my kitchen floors. They were very professional. Showed up on time, completed the job in a timely manner and cleaned up after the work was done. I was very impressed by their attention to detail. Ken was a pleasure to work with and made sure everything meet our expectations. I will definitely be calling Ken and his team for any future flooring needs.
Pharmartist E.
Dec 01, 2015
I initially contacted Floor Gem around August 2015 and he has been working with us since then to ensure that we were able to get all issues resolved. Ken is an absolute professional! From our initial contact for consultation, he has been very responsive. He provided advice on how to submit a claim with our home insurance company was was very patient and helpful when we encountered issues with our insurance company, although they were no fault of his own.

I am very satisfied with the responsiveness. I was offered various methods of communication; text messages, email, phone, etc. He was very punctual and was courteous enough to call 30 minutes before arrival. After the repair, our floor looks absolutely amazing. Our floor looks even better than I expected. He was also gracious enough to answer any questions that I may have, after the repair. I'm very glad that I chose Floor Gem.

Their work was thorough and clean. I will definitely consider Ken again without hesitation and stand behind my review 100%. I will recommend Floor Gem and plan to contract them for any future repairs that I may have.
Anna Evette Zerbian
FloorGem Services is very professional. They were on time and the installation went well. I was most impressed with the owner Ken Waldman, He explained the process and it went GREAT! I would refer them to anyone.
D.C. Metro Client
"Ken is very easy to work with. He understands your needs and expectations. His crew were very hard working and the work was exceptional. I replaced my floors from Pergo to hardwood and I just can't say enough how pleased I am with the workmanship. The crew made sure they clean up after themselves. I also appreciated that the crew arrived on time and stayed after to make sure I was comfortable with the work. The price was definitely reasonable. I would defintely give referrals to Ken. Kudos to him and his crew -- I LOVE MY FLOORS!!!"
Gaithersburg Client
"Good job. Arrived on time, worked through a problem we had with making the new floors meet with the old wood floors, and completed the job the same day. Workers were courteous and efficient. Planning to use FloorGem to install wood floors in the rest of the house."