Nampa Floors & Interiors

We had carpet and prefinished hardwood floors installed throughout our whole house. The floors look pretty good, there are a few areas that could be better, but we didn't notice it immediately, so we didn't contact them (unfortunately). What was completely devastating was how to crew, who was hired to install our floors, treated our house.

They needed to remove our trim in order to put in the wood flooring. Now, we understood through our contract that some damage was to be expected because it's hard to take trim off. However, the crew treated our house like trash. They ripped them off without caring what they did to the walls or existing trim. There has been some back and forth with the sales rep, and while he had someone "fix" two pieces, it didn't really help.

He got his money from the sale, and we really don't feel like they cared what happened to our house. Instead of just calking our trim and painting again, we need to fix pieces of our walls, pieces of our door trims, pieces of our trim, etc. It just looks awful, and I just don't feel like the sales rep cared. It was a total bummer.

Margit Heist was Amazing at Nampa Floors and Interior! She helped us take our house that is 25 years old and make it look brand new. We are so pleased with how the project went from start to finish!

We recently installed new carpet and added to our existing hardwood flooring. The outcome was very good and have added value to our home. We were unsure about adding new hardwood to an existing floor but they assured us it would look as if it was all installed at the same time. We also changed the color and it came out beautiful. We plan on redoing our laundry room and will be using Nampa Floor for that project as well. Leo was easy to work with and had some great suggestions for us.

This is my second time ordering carpet and luxury vinyl planks from Seth Ott. I have been super happy with both experiences. Nampa Floors and Seth really take great care of you. He stays in contact and lets you know the status of the install and the floors turned out beautiful!

Carmen at Nampa Floors & Interiors is great to work with. Her knowledge and ability in helping us to make decisions on floor coverings and bathroom remodels has been the best. We have used Carmens support for three years now and certainly will be back for our future needs. Nampa Floors & Interiors have always delivered as promised with great service and timely deliveries. Thank you for your help and support.

DO NOT USE. anyone but Nampa Floors for your remodel and new construction needs. Steve Harrison and the rest of the team at Maple Grove is great to work with. I've had the pleasure of working with this company on multiple new construction builds and the end product is always great. From high end for sale townhouse to commercial apartments the attention to detail is always there. When it comes to service they are quick and responsive.

I had a bad experience with them and the carpet was cheap and started rippling soon after installed and also my husband foot was cut because they left the tack strips to out. they also did nothing to help this issue. my stairs look like they are missing carpet on the side I believe it was not cut wide enough. overall pay more somewhere else for better quality.

I worked with Seth and he stopped answering my emails or returning my calls. he did not even apologize. overall are carpets looks so ugly and its only been 3 years, then are bulging in different areas

I've been to Nampa Floors and Interiors 3 times now. The first visit was fine. The salesperson was helpful. The 2nd visit there, the staff had pizza delivered and I was walking around looking for a particular flooring for at least 10 minutes before anyone came to my assistance. Today, I did get help quite quickly, but when I asked the salesman a question about one type of flooring was on the floor, he stated that they used to be labeled.

He didn't know nor did he attempt to ask another team member. I don't know where custome service was, but it sure wasn't at this place. They will no longer get my business. I won't waste my time going back.

My husband and I went to Namp Floors to have carpet installed throughout our house. Carmen was amazing with helping us get exactly what we wanted. She was flexible and able to work with our hectic schedule. She was even able to beat the pricing of another store. Carmen made the process simple and took the headache off of me. We will definitely be returning if we ever need new floors again!

I'd like to take a moment and say that I was very impressed from my overall experience with Nampa Floors and Interiors as well as Amanda Blau who helped us from the beginning to the end. The quality of the flooring that we ended up with was better than I expected, both carpet and LVP. Amanda gave great suggestions and recommendations and all of our interactions were professional and and friendly at the same time. I would recommend anyone to get their flooring products at NF&I. You won't go wrong.

Nampa Floors & Interiors was recommended to me by a neighbor. I had a pretty good idea of what it would cost through Lowe's or Home Depot to have vinyl planking installed in my living room. I was pleasantly surprised to discover the quote from Carmen was less than what it would have cost through Lowe's or Home Depot. The installation was quite professional and working with Carmen was indeed a pleasure.

We have used Nampa Floors 4x. And each time they've been responsive, kind, and reasonably priced. We plan on using them again to replace counters in our bathrooms soon:

What a great experience from point of sale to install! Leo is very knowledgeable and professional. He never was frustrated with the many questions I asked. The installers (Levi & Nate) were awesome as well. Everyone was willing to walk me through the process. I would highly recommend!

We used Nampa Floors for our remodel on our mother-in-laws home. We had only 2 weeks to get a lot of work done before the house went on the market. Carmen Lunstrum came to the rescue and managed to squeeze our install and schedule her best installers within a week. We really couldn't believe it. It looked beautiful and the installers were very professional and kind. Thanks Carmen for a job well done We will definitely use Nampa Floors again for sure Liz Summa

Nampa Floors &Interiors located in Nampa gets A+ in customer service. Bruce was very helpful and made the process fast and easy. Carpet installers were very professional got the job done in a timely matter even vacuumed carpet. Looks great. I would recommend Namp Floors to anyone looking to put in New flooring.

I worked with Leo for my new floors and it was a great experience. He is friendly, yet professional and very knowledgeable about the products. My floors are gorgeous. I will use him again for my counter tops in my kitchen.

We have been very please with Nampa Floors and Interiors. Amanda was great, came out to our house and measured and made the process feel so easy. I work from home and the installers were all very respectful and did their best to avoid disturbing me while they worked around me. I would highly recommend Amanda and everyone at Nampa Floors and Interiors for your flooring needs.

We have been working with Leo at Nampa floors to be able to put down new flooring and new countertops. Leo has been very easy to work with and has helped me with my do the do-it-yourself flooring luxury vinyl plank flooring. The counter tops are being done completely by Nampa floors and they came out to measure today. Marty is the measuring guy and knows a lot. I was able to talk with him and he walked us through the whole process. I am sure our counter tops will come out as great as the floor has.

We made the decision to do an overhaul on our home initially with installing new floors. Leo has been more than helpful throughout the process. We even decided to get our kitchen counter tops replaced and they are beautiful! It's been a process but we look forward to the final results with pretty home!

The quality of the laminate floors and carpet installed in our home was good quality, but the desired work was not completed. We wanted a slightly larger area covered and part of the floor repaired to make it not sag, which was not done. The estimator did not accurately convey our desires to the work crew or to the plumber.

We have been using Nampa floors and interiors for a long time, in fact I had family who worked here. We TRUSTED them because of this. We set up to have our kitchen countertops redone by them, we met with a sales representative who did the measurements and gave us a bid, she was incredibly professional and punctual on everything. Since we trusted them, we allowed them to do the job while we were away for Christmas.

We gave them a garage code to get into our house. Day one, they use the ring at our front door, they act as though they have no idea about using a garage code. We give them the garage code and they go inside. We find out not long after this, that they had cut the granite to incorrect measurements and so they leave. They also leave our front door OPEN, not unlocked, OPEN.

Not only that, they left the garage door open as well (we closed it through our app). We had our parents come over to check the house who confirmed that the front door was open and the house was ice cold. We called our saleswoman who was in shock and embarrassed (that was all the sales department was during this whole thing). They returned to do the granite, during that time they flipped two different breakers while working, they did not notify us nor did they reset them.

One breaker had our freezer attached to it, full of meat, including a large amount of wild game. The other had our refrigerator on it. They AGAIN left the door open (parents checked again) if we had not decided to cut our trip significantly short we would have lost all the meat in the freezer and everything in the refrigerator. Also, our furnace quit after the first day the door was left open.

We had to borrow space heaters to heat our house up warm enough for them to install the tile when we came back. The two guys who did the tile were heaven sent, they were courteous, kind, and did an amazing job correctly the first time. The others treated our home with such absolute disrespect that we wanted to talk with the foreman of the granite shop.

He didn't wait for our meeting, instead he called my wife during the day and told her that she was being very emotional over this, she shouldn't have gone out of town, this was a stupid thing to do. He also then stated that he KNEW that the workers had left the doors open and flipped the breakers (yet did nothing?). He then threatened her to pay the rest of our bill or else he would put a lien on our property. The remaining balance of our invoice was only five hundred dollars. Not once did he apologize, he treated my wife like she was garbage. We TRUSTED Nampa Floors, never again.

A friend of mine had carpet installed from this location. Carpet came out great. Installers made huge black scuffs along 3/4 of the brand newly installed white trim. When she attempted to take this up with the manager she was advised she swabbed her rights when she signed the install paperwork. So she spent hours scrubbing the white trim this morning with a magic eraser.

Guess what? If the manager can't resolve this your SOL because the next in line is the owner. Oh well I guess when you're getting carpet installed you should EXPECT damage to your property without company repercussions! Oh and to top it off they were late for their appointment time. So disappointed for her!

We went it to get ideas and quotes for carpet and countertops. Oh my goodness, what a selection and excellent service. Kylie helped us and she was great, especially helping me to narrow down choices. They came out and measured and gave written quotes. I can't wait to do the carpet in Spring. They were really straightforward about the risk of messing up the tile when the counters are removed, so I might live with granite. Anyhow, easy process from start to quote.

Nampa Floors helped to remodel my kitchen with quartz countertops, tile backsplash and hardwood floors. That was more than six years ago. About four months ago, we had a board that kept slipping because of too much play in the floor. I called them and they sent Lou out and he fixed the floor with a smile and such respect for my house and me. After having such a positive experience with my kitchen remodel, I purchased carpet from them to replace the 15 year-old white stuff we had in the house.

During the same visit, Lou stretched and re-glued my carpeting down. Lou used care and was so clean in his repairs - again respect for my home and me. Wonderful customer service! Got check them out!

We're new to Idaho and don't know who to use for anything. After researching flooring companies and having our top two picks come to our house for a consultation, Nampa Floors won our business hands down. Pricing was competitive. We worked with Sherry. She was enthusiastic, informative and had the best customer service. We were informed of every step and if we had any questions, she replied to my emails within minutes.

Every step happened exactly as quoted. The associates that installed our flooring were on time, worked hard all day and made sure we were happy with everything before they left. They were meticulous with their work and clean up. We're more than happy and will use this company for future projects! Thanks Sherry, Santiago, Roberto and Luis!

Save money and go to RC Willey. These people are lying used car salesman. They order things that they say they don't make anymore then charge you for them after you cancel the order. I cancelled the job.3 weeks later they call and tell me that my order came in. What am I going to do with transition pieces we could never use? No refunds on special orders even if they order it after you cancel the job. RC Willey is better in all aspects.