For over sixty years Harms has been steadily building a reputation as Northwest Ohio's preferred supplier of high quality flooring products, world class installations, and the kind of personal service and attention to detail that you just won't find anywhere else. Not only do our customers keep coming back year after year, but now their children and grandchildren are all grown up and coming back to shop with us! No matter what your flooring need you're sure to find just the right solution here at Harms.
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Here's a promo video we created for the screen at the back of our booth forthe Home Builder's Association of Greater Toledo's 2013 House & Home Show. Visit www.capelrugs.com to browse their collections, or stop by our showroom to feel the quality of the best sellers featured on our display! Harms has just recieved the new Just Shorn wool carpet display.
Our company was founded in 1959 by Jim Harms. Working out of an 800 square foot space in South Toledo Jim steadily built a reputation for excellent service and high standards with customers from all over Northwest Ohio. In 1969 Harms Carpet moved to a 3,200 square foot space in the Colonial Village shopping center at Heatherdowns and Key Street and continued to expand the company.
A dramatic herringbone pattern of black & white rectangular tile we installed at Waterhouse Bath & Kitchen's Perrysburg showroom. Here's a lovely photo sent to us by a happy customer in Maumee. Her home is beautifully decorated, and that gorgeous patterned carpet we just installed fits perfectly. Here's a cool 180° view ofa tile installation we recently completed at Waterhouse Bath & Kitchen Studio in Perrysburg.
Reviews (10)
Dave Dewulf
May 12, 2022
Anthony Wilson
Apr 04, 2022
Ashley Skowron
Mar 22, 2022
As an interior designer I work with a lot of different companies and Harms is by far one of my favorite places to shop with clients. Tons of product on hand and very knowledgeable staff. I can always find what I'm looking for and if I can't they always go above and beyond to help source what is needed. I also love the ability for them to be turn-key and install products or they also offer cash and carry which is convenient for all types of projects. Highly recommend checking them out!
Pamela Hepburn
Mar 19, 2022
We had Harms replace our carpet and install LVT in the living room dining room and kitchen areas. The price was competitive, they stayed in touch regarding material availability during the supply chain issues last fall and the installers were professional. We are happy with our new floors and recommend Harms.
Jamie Gibbons
Mar 16, 2022
Terrible customer service! After 2 phone calls(2 separate employees) about a particular floor (item number, brand and color included)we drive 40 min to find out they don't have the sample they said that they did and somehow that's our fault! LOL Took forever for someone to even acknowledge us then 1 lady tried to pawn us off on another lady then said she was busy then blamed us that someone didn't return a sample because they don't charge for them. The sample could have been there but they wouldn't have known because the back of that store is a disaster! Don't bother, go to another store!
Jane Spurgeon
Mar 10, 2022
Ben Remer
Mar 05, 2022
My wife and I have always had the best Experience when using Harms! The showroom is beautiful with many different options to choose from. The sales staff is really great and patient. The installation crews are very good at what they do. Very neat, clean, and perfect installations. We replaced the carpet in our living room, hallway, and stairs at first.
We have been a return customer for our kitchen & bathroom COREtech laminate flooring that looks as good as work and way more durable! Up next is our bedrooms, I'll be in touch.
We have been a return customer for our kitchen & bathroom COREtech laminate flooring that looks as good as work and way more durable! Up next is our bedrooms, I'll be in touch.
Jms S.
Mar 05, 2022
I have used Harms several times for different flooring projects (e.g., hardwood, tile, carpet, etc.) The customer service is top notch. Their expertise is amazing and so helpful in picking out the perfect flooring. The installers were professional and friendly. I will continue using Harms for all of my flooring and tile needs.
Kariah Manwaring
Feb 08, 2021
Harms customer service is beyond comparison! The sales' staff really makes you feel important and that your ideas and creativity really matter in the design process. And the products are top-quality. We had our upstairs carpet replaced and it's so soft and comfortable and looks perfect with our other decor, as Monica really took all the elements into consideration when helping us choose the right carpet for our home. Will definitely be back for my next project!
A. P.
Dec 09, 2020
It was sale pitched well that the "perfect flooring" was with Harms. As the sales lady walked through our home her comment every time we tried to say something was I know just what you want I have a "idea." Limiting our conversation she proceeded to take pictures of our home for "comparison" We had uneasy feelings once she left. But proceeded with a appointment at Harms to select our flooring.
We showed up at scheduled time walked around and was finally greeted by our sales lady 15 mins later. Selection was wide however to us we know very little about flooring just knew we wanted to match our wood work and other rooms. We thought we were showing up for appointment to see the "perfect flooring" the great "idea" the sales lady pitched at our home.
However we found we were walking around in circles getting pictures from Zillow from our house purchase to compare and find what we thought would look good. The sales lady who had all the "ideas" when she was at our home seemed to have no ideas other than the differences between carpet, tile, and laminate flooring. The comments were made she had pictures of our home and what we picked she thinks will look good.
We are curious as to y she took pictures? She never pulled them up for us to compare we were googling pictures from Zillow. Needless to say we proceeded and ordered flooring! Our flooring was just installed and we are very upset. Fresh paint needs touched up again, an outlet was broke, a heat vent was never cut, the flooring was never vacuumed after wards, and the crease from the carpets being connected looks AWFUL! Things do happen but make a phone call, let us know, why are we finding these things.
The vacuum we were told was broke then we were told his van was broke so he was using someone else's. Things happen but how they handled and fix them are the key! We called to figure out if this was typical was installations to go like this and she said no. I elaborated what would be done and she would call us back after talking with the owner. That call back was just as upsetting "sorry" and said they could fix it on a day we are not available! Needless to say the carpet pieces are everywhere in the house now.
After spending $15,000 in flooring u would think we would of been compensated someway a little more than a non sincere apology and non-accommodating dates to fix the issue. I will say the Google 5 star reviews doesn't seem accurate! I wish we could say we got what we wanted and it looks good! BUT I CANT EVEN SAY THAT!
We showed up at scheduled time walked around and was finally greeted by our sales lady 15 mins later. Selection was wide however to us we know very little about flooring just knew we wanted to match our wood work and other rooms. We thought we were showing up for appointment to see the "perfect flooring" the great "idea" the sales lady pitched at our home.
However we found we were walking around in circles getting pictures from Zillow from our house purchase to compare and find what we thought would look good. The sales lady who had all the "ideas" when she was at our home seemed to have no ideas other than the differences between carpet, tile, and laminate flooring. The comments were made she had pictures of our home and what we picked she thinks will look good.
We are curious as to y she took pictures? She never pulled them up for us to compare we were googling pictures from Zillow. Needless to say we proceeded and ordered flooring! Our flooring was just installed and we are very upset. Fresh paint needs touched up again, an outlet was broke, a heat vent was never cut, the flooring was never vacuumed after wards, and the crease from the carpets being connected looks AWFUL! Things do happen but make a phone call, let us know, why are we finding these things.
The vacuum we were told was broke then we were told his van was broke so he was using someone else's. Things happen but how they handled and fix them are the key! We called to figure out if this was typical was installations to go like this and she said no. I elaborated what would be done and she would call us back after talking with the owner. That call back was just as upsetting "sorry" and said they could fix it on a day we are not available! Needless to say the carpet pieces are everywhere in the house now.
After spending $15,000 in flooring u would think we would of been compensated someway a little more than a non sincere apology and non-accommodating dates to fix the issue. I will say the Google 5 star reviews doesn't seem accurate! I wish we could say we got what we wanted and it looks good! BUT I CANT EVEN SAY THAT!
