If it's time to recarpet the living room, or you want to put a hardwood floor in the kitchen or redo the vinyl flooring in a bathroom, we invite you to come and see us at Ann Arbor Carpets. Our only mission is to assist you find the flooring your searching for at the highest possible price and to provide you quality installation backed up by our Lifetime Installation Guarantee a guarantee that you can't get anywhere else.
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Reviews (13)
Pjs
Apr 25, 2022
Amy Higgins
Oct 17, 2021
We chose Ann Arbor Flooring America because customers praised their timeliness, efficiency, and the smoothness of the whole process from beginning to end, and that's just what we received! For each of two jobs--one downstairs with luxury vinyl, one upstairs with carpeting--Craig, our excellent salesman at the main store--sent out a skilled team of two. Alvin and Jose finished the downstairs in one day rather than the expected two, and communication was clear from start to finish. Jim and Lucas, likewise, finished ahead of schedule on carpeting the upstairs, and left our place free of nails and restored to order. This company is not the cheapest option, but you DO get what you pay for with them.
Brian Cain
May 30, 2021
We were very pleased with the quality and knowledge of the staff, Steve, in particular. He followed up on some very complicated forms required by our condo board regarding the safety and quality of the floor we were buying to conform with all the local requirements. Obviously, this was "not his first rodeo". The installation crew led by Craig worked fast, cleaned up and did a very precise job (perfect, really) of getting our flooring on a diagonal within many adjoining rooms.
We were really quite amazed at the precise measurements and their anticipation of obstacles in order for the finished job to come out perfectly. This is a quality organization, top to bottom.
We were really quite amazed at the precise measurements and their anticipation of obstacles in order for the finished job to come out perfectly. This is a quality organization, top to bottom.
Laura Hogan
Sep 26, 2020
Diane Durance
Feb 03, 2020
Great value! The carpet is beautiful and top quality for the price. The installer arrived on time and did an extraordinary job. From the moment I walked into the store, Steve made sure everything from carpet selection and room measuring, to installation stayed on schedule and moved forward flawlessly.
Kim Aiken
Nov 20, 2019
Replaced carpet in our living room. Everything was great about the experience - great choice of carpets at the store, helpful staff, worked with my difficult work and travel schedule to schedule installation, installer came when scheduled and finished the job completely. I'm very happy with the carpet and the experience. Will return to Ann Arbor Carpets in the future.
Allison Spencer
Jun 26, 2019
Steve helped us find a beautiful product: a vinyl/stone hybrid that looks like ceramic tile, but is more flexible for application to floors that are not perfectly level. Bob was our installer and worked very quickly to finish 3 rooms for us. It looks amazing and I was impressed with the finishing details that were supplied in the way of matching transition strips and baseboard molding. I would recommend Ann Arbor Carpet & Flooring to everyone!
Matt Rogers
Jan 07, 2019
We purchased carpet for our home in 2014. The carpet was purchased from one of the big box stores and it included FREE installation. Well, we got what we paid for in regards to the installation. In 4 years was loose and rising up in several places. The carpet is still in excellent condition so we did not want to get wear spots where it was starting to lift up. Ann Arbor Carpets came out and gave us a reasonable quote so we set up an appointment to have them fix the loose spots. Their installer showed up on time and did a great job fixing someone else's poor workmanship. I would highly recommend Ann Arbor Carpets.
April Ryan
Jan 03, 2019
Very impressed with the low-pressure sales environment, large selection of both carpet and hard flooring options, and helpful expertise in choosing what works best for our home. Installers were prompt, polite, and did a very good job. Overall we were highly satisfied and would recommend to anyone seeking new floors and/or carpet.
Nr
Dec 23, 2018
As soon as we decided to update our bathroom, I knew right away where we were getting our flooring from. To be honest, I didn't even shop around once I got the quote. Fair pricing and a great finished product is what we got. I highly recommend A2 Carpets to anyone looking for any flooring. Thank you and see you soon.
Doug Marcum
Nov 18, 2018
My wife and I stopped by Ann Arbor Carpet and was helped by a very courteous and knowledgeable Tom Mitchell. He showed us a great looking carpet and gave us a very fair price. In about 1 week we received a call that our carpet was in and the installers came the next day. Eli and Sam were two of the best carpet installers I have ever seen. They were meticulous in the installation and unbelievably quick; really nice guys. I recommend Mr. MItchell and Ann Arbor Carpet to anyone who is looking for quality, from start to finish.
Sarahanne Nelson
Oct 21, 2018
We couldn't be happier with our experience with Ann Arbor Carpets. We brought in a sample of carpet from our basement and were hoping to find a close match. The fabulous staff were able to find exactly what we were hoping for. The in-house measurements/consultation was very smooth, they were able to get us on the books very quickly, and the installer was amazing (he even vacuumed when he was finished.what a nice touch). They will always have our business.
Michael Anuzis
Apr 19, 2018
Saw their positive reviews and decided to give them a try -- glad I did! Doug was prompt in his initial reply, fast and professional in taking measurements, patient in helping me understand my options at the store, and thoughtful in ensuring I was satisfied with the end result. Steve was clear and professional in his installation planning. Last but not least, Bob was punctual, polite, and did a great job.
He was even generous enough to help lay a small extra area of flooring I forgot about in the initial measurements at no extra cost. I highly recommend Ann Arbor Carpets Flooring America for anyone around town looking to update their floors. Thanks again!
He was even generous enough to help lay a small extra area of flooring I forgot about in the initial measurements at no extra cost. I highly recommend Ann Arbor Carpets Flooring America for anyone around town looking to update their floors. Thanks again!