Southern Flooring

These guys were ultimate professionals the entire process! Floors are beautiful and the crew was respectful and kind through it all.

Customer service plus attention to detail. Ohh! while you're at it toss in a whole bunch of patients. You have a winning combination. I look forward to working with in the future

Mike and his team were very professional and efficient. They matched the existing hardwoods perfectly and even helped trim our staircase. We love our floors!

Paul does a great job of helping us find our flooring needs. Previous installations of both wood and carpet were done very well. We are now using them again with Paul's help

Great service and awesome products. I purchased the vinyl flooring for an art studio and it turned out awesome.

Stopped in here to see if they had a carpet remnant to put on the Floor of our garage under our car. Talked with Jan. She was so helpful. She went out back to see if installers had anything in the dumpster. Jan came back with a installer that had a LARGE and NEW piece of carpet, at least 6' by 6'. Installer said he was just going to put it in the dumpster and he put it in the trunk of our car.

All the time they were very nice, even though we were not buying anything. Wow nobody does that anymore. We offered to buy them lunch but they would not have it. Just wanted to be helpful. Well when we do need carpeting for our house they will definitely get our business. Thanks guys

Outstanding! Friendly, knows the product well and has the right answer for every question.

Had a great experience working with Mike Money in replacing all the flooring in our condo. The finished product was absolutely beautiful, the price was right, and Mike was so easy to work with it was like working with an old friend. Highly recommend Southern flooring and Mike!

I had to do an involuntary remodel a few years back and used Southern Flooring because my parents did when I was a kid. What a mistake! I literally left the store in tears a few times because I was so frustrated with how terrible the service was and that I was getting nowhere in actually getting new floors. They undervalued the replacement of carpet squares in one room to my insurance company by almost 50% and I ended up having to put lesser quality carpet in my sunporch because of it. Looking back, I wish I had gone to another company.

The installers screwed up a decent portion of my laminate and they never would agree to come back and fix it. Fast forward to this year and I wanted to replace the carpet in the masters with the same laminate. I had a few boxes left and was hoping they might be able to find enough to do the room (I was NOT going to use their installers). Big surprise they were super unhelpful again.

The owner has a serious attitude problem. I gave these jerks like $15k to redo the majority of my floors and I never felt valued as a customer. I plan to redo my entire house flooring at some point and I will not be using Southern Flooring

Mike Money at Southern Flooring helped me pick the perfect floating flooring to help me rid my house of the horrible carpet it was afflicted with. Mike, Julian and their team were very professional and fast. They obviously knew what they were doing and were able to install within a week of me picking out the style and color I wanted. Thanks for your help! I love my little space so much more now!

BUYER BEWARE! We have had a terrible experience with Southern Flooring, from almost the beginning. I wanted wood floors throughout the entire house and new tile in the bathrooms. We had to move out for a week so they could install the floor; I was told we could move back in on a Sunday. When my husband got back to move the furniture back in from the garage, he discovered that they hadn't reinstalled our toilets, which he had to do since Southern Flooring was closed.

They also hadn't completed the flooring job, so I had to leave (with a 2 year old and a 2 week old infant) for a few days so they could complete. Before I had even paid the second half of the invoice, I found a long crack in one of the boards. Shawn sent his flooring installer who removed it and replaced it. Within days, another board split. The floors have continued to deteriorate over the year.

After months of emailing and calling Shawn, he brought in a floor inspector, and according to his report the floor was a "manufacturing defect". Months and months later, after emailing and finally submitting a claim with the Dept of Agriculture and Consumer Services, Shawn gave me the phone number of the distributor and told me to fabricate a lawyer: "I'd inform him you have an attorney and you are waiting to see how this final push works out.".

I eventually spoke with the manufacturer (Somerset Flooring) and was told that there had never been a valid installation report, and that all of the damage that I detailed was due to moisture, therefore making my warranty invalid and directed me back to Southern Flooring. I was also told that they had credited Southern Flooring in order to repair boards; Southern Flooring denies this yet I have a letter (attached in photos) issuing the credit.

Southern Flooring is now refusing to do anything further for us, and here we are. Boards deteriorating all over the house and the company that I purchased the floor from refuses to help. I have had to hire a lawyer; if Southern Flooring really cared about their clients, they would re-floor our house and sue the manufacturer themselves.

Great company! Our carpet looks great, exactly what we needed at price wanted. Mike was our salesman and was patient and helpful. They even installed carpet while we went camping for the weekend. Highly recommend

AWESOME! AWESOME! AWESOME! Working with Mike at Southern Flooring was a great experience. He did a great job in assisting and explaining about the different types of floors we could use. He was patience and eager to give us guidance on our perfect flooring. Mike and crew took care of us during our hardwood floor installation. THANKS FOR THE GREAT EXPERIENCE! WE LOVE OUR NEW LOOK!