Alpha Flooring is your pretty alternative with an amazing range of colors and patterns to match any decor. Alpha Flooring combines timeless themes with durability and ease of maintenance to create flooring that looks great and performs even better! Whatever kind of carpet or flooring you're after you will find a excellent choice at Alpha Flooring.
Reviews (17)
Kymberly S.
Nov 30, 2018
Hoomam of Alpha Flooring was very helpful in helping us determine the best flooring option for what our needs were. His team did a great job with the installation of Vinyl flooring throughout our home. I collected several estimates and found his was very competitive. The job was completed in a reasonable time frame (one day off from the original projection) and the finishing work was well done for the most part.
We did have an issue with the finishing work around our fire place and I am still waiting to hear back from Hooman regarding a fix. It has been close to a week and I have yet to hear from him. I am hoping he responds soon as it is not best practice to leave a customer who has just spent over $10k hanging. I will update my review if we do not hear from him.
We did have an issue with the finishing work around our fire place and I am still waiting to hear back from Hooman regarding a fix. It has been close to a week and I have yet to hear from him. I am hoping he responds soon as it is not best practice to leave a customer who has just spent over $10k hanging. I will update my review if we do not hear from him.
Michael B.
Feb 15, 2018
Great flooring company in Orange County that gives you the best price and still has amazing customer service. Don't go to the big box store when you can feel like a king here. They are great at carpet, tile, and any kind kf flokring. They give free estimates so don't waste money and get a free quote and save money and get better service.
Anna C.
Apr 14, 2017
A great family owned and operated business that focuses on customer service! Prior to choosing Alpha Flooring, I researched multiple options for carpet. It seemed there was always some hidden fee or stipulation. Not with Alpha Flooring. They came to my home did accurate measurements, brought samples, and invited me to their shop to review even more carpet options.
There was no pressure, only helpful advice. They were efficient, on time, friendly, helpful, and clean! They left my home and took all the waste/excess with them. They have even followed up after the fact to make sure I was happy with the product and installation! I'm very happy! I recommend them and appreciate their attention to detail!
There was no pressure, only helpful advice. They were efficient, on time, friendly, helpful, and clean! They left my home and took all the waste/excess with them. They have even followed up after the fact to make sure I was happy with the product and installation! I'm very happy! I recommend them and appreciate their attention to detail!
Cagney Moreau
Dec 07, 2016
Velma Madison
Nov 20, 2016
Ellie A.
Sep 14, 2016
I definitely recommend Alpha flooring cause they were very professional and willing to handle unexpected issues. Houman, the owner was on site job as scheduled. They did a good job and worked on unexpected issues quickly. I had the whole house remodeled bathrooms, kitchen and living rooms. The entire team was friendly, professional, and respected our house by laying out protective flooring and cleaning up after each work day. Houman made himself available for questions 24/7 and always got back to us promptly.
Although the timeline was longer than expected, we really appreciated the hard work that the team put in (even on the weekends) and the finished product was amazing! bottom line, customer satisfaction is their main goal, not mentioning that their price is so fair compare to other companies out there.
Although the timeline was longer than expected, we really appreciated the hard work that the team put in (even on the weekends) and the finished product was amazing! bottom line, customer satisfaction is their main goal, not mentioning that their price is so fair compare to other companies out there.
Daniel A.
Aug 09, 2016
Anthony O.
Mar 19, 2016
I shopped around for estimates for both laminate and tile flooring. Not only did Alpha flooring offer the lowest price, they also were the only one that didn't try up-selling me with other products. I got to work directly with the owner/manager, who was very friendly and professional. The team installed my new floor quickly and beautifully. I'd definitely go back to them for future jobs.
Timothy De La Cruz
May 04, 2015
I am writing this as a caution to others. If possible i would highly recommend doing business with another company. Dealing with this company this past month has left my Roommate and myself with half done floors broken personal items and a fair share of headaches. At the moment i am still waiting for them to finish a room less then 12 ft by 10 ft.
The Initial estimates of time necessary for the project have gone out the window. One of the main issues is that of customer service. There have been more then 6 last minute cancellations. not in the form of a 24 hour notice but typically i am told they will appear at some point in the day from 9:30 to 11:30 to begin then receive a call around 2 or later to be informed that they can no longer hold their commitment and will reschedule us at a later date.
When we call to ask if they are still planning or available to arrive they have turned off their phones and ignored our calls on multiple occasions. On the last visit they removed carpet but also broke a tile where the bathroom connects to the room as well as damaged the backing to a dresser and the paint along the walls. NONE of this was mentioned to the home owner present until the roommate came home and noticed along with the fact that a broom was also missing from the apartment.
The floors are half done and have been so for two weeks now. This company did the rest of the residence but this most recent set of set backs and lack of customer service i believe was sufficient to finally want to at the very least caution people about this company the Owner has not been very receptive to complaints or inconveniences we have incurred while doing business and seems unlikely to renegotiate the pricing of the job.
The Initial estimates of time necessary for the project have gone out the window. One of the main issues is that of customer service. There have been more then 6 last minute cancellations. not in the form of a 24 hour notice but typically i am told they will appear at some point in the day from 9:30 to 11:30 to begin then receive a call around 2 or later to be informed that they can no longer hold their commitment and will reschedule us at a later date.
When we call to ask if they are still planning or available to arrive they have turned off their phones and ignored our calls on multiple occasions. On the last visit they removed carpet but also broke a tile where the bathroom connects to the room as well as damaged the backing to a dresser and the paint along the walls. NONE of this was mentioned to the home owner present until the roommate came home and noticed along with the fact that a broom was also missing from the apartment.
The floors are half done and have been so for two weeks now. This company did the rest of the residence but this most recent set of set backs and lack of customer service i believe was sufficient to finally want to at the very least caution people about this company the Owner has not been very receptive to complaints or inconveniences we have incurred while doing business and seems unlikely to renegotiate the pricing of the job.
Kathryn L.
Apr 12, 2015
I and my husband were both pleased with their work. We purchased hardwood flooring for our new house. Their price was very competitive and the quality of their work was excellent. Our only complaint was that the installers were suppose to show up at 8am but apparently they were stuck in the traffic and they showed up about an hour late.
Sonia S.
Apr 03, 2015
Helen Fard
Feb 28, 2015
Hanna M.
Feb 12, 2015
Jojo V.
Jan 18, 2015
Tom R.
Dec 08, 2014
Mike Z.
Nov 19, 2014
Jessica S.
Jul 01, 2014