New York Flooring

Critical: Professionalism, Quality We've experienced NY Flooring as unprofessional and unaccountable; blaming others for their mistakes. They did a subpar job refinishing our floors, as well as breaking a track on a newly built closet, then denied all responsibility. We would not recommend them based on their shoddy work, and lack of professionalism. Service: Sanding

Use them every time. for the past 17 years. As a GC doing high end work, I cannot recommend them enough. They are professional, the most knowledgeable I've encountered and the crew are courteous, professional and doing outstanding work and site protection. Highly recommend them. Services: Walnut wood, Restoration, Installation, Coating, Sanding

I normally never write reviews but New York Flooring is by far one of the best experiences I have had. I had all the floors in my house done by them. I am by nature one of the most indecisive people you can meet which can drive anybody crazy and has many a contractors. Sean, I believe one of the owners, was so patient with me and so very helpful with every decision and clearly very knowledgeable.

I honestly felt a a sense of trust with him as I felt all of his suggestions were grounded in what was best for my house and my style, rather than for his wallet - which is such a rare find nowadays. The workers that actually did the work in my home were always on time, worked extremely neat and were so respectful to my elderly parents that watched their every move and had a ton of unnecessary questions for them. I can't say enough about these guys. I would hire them again in a heart beat!

I have to say, I tried working with other companies, the professionalism here was second to none in comparison. I have a high end clientele and Sean and Jenn and all the crew they sent were beyond helpful and supportive. They are very hands on in terms of managing the crew. They are extremely knowledge, (more than most) professional and they have a fabulous showroom which I was able to use with my client! They went out of their way and I wouldn't trust anyone else after my experience with them. You just can't go wrong with them!

Start to finish couldn't ask for better more knowledgeable group of professionals. They can highly recommended from my GC as the only company to use in NYC for high end work. They were hands on, patient with my questions and have a beautiful showroom. Sean explained everything in detail to me & the crews who arrived were polite, punctual and professional. Great work and customer service. Couldn't be happier.

The New York Flooring crew accidentally broke a track, and jammed newly installed doors in the course of refinishing floors. They demonstrated lack of candor or any responsibility for their mistake. They have shown themselves to be irresponsible and unaccountable. Would never work with them again.

If you're looking for a responsive company that calls back when promised then this company is not the one. If our looking for a company that accommodate you when you need and not when they need then this is not the right company. It's 2020 not 1980, professional businesses know how to handle today's customers expectations and needs and NY Flooring is not one of them.

Never used them only had a few conversations and when they say they will call back in 15 minutes to confirm a time that turns into 4 hours later and 2 calls to even get that lat return call. Would never use and suggest people look elsewhere.

We had a fire in the apartment next door to us and had to replace all of our flooring. As I am not a design professional, I worked with Sean who was so patient and knowledgable and helped walk me through the best options for flooring, including down to the best color and grain. He spent hours in the showroom with me. When it came to installation, Sean and his team were timely, responsive, immaculate, detailed and a pleasure to deal with. I love our new floors and I can't say enough good things about this company.

New York Flooring just finished a large job for us on the UES in NYC and I cannot say enough great things about their work. Sean was reliable and accessible, his crew did meticulous work, and the finished result is beautiful. They showed up every morning on time, cleaned up every afternoon before leaving, did craftman quality work and left my apartment looking brand new. I cannot recommend a company more highly than New York Flooring

As an interior designer who works with many different types of contractors, I can't say enough about New York Flooring. Sean goes above and beyond to make sure the end result is perfect. He is easily accessible via phone and very responsive. Florio the finisher was extremely patient with all of my questions, and very knowledgable in his trade! Not to mention - my client's floors look absolutely gorgeous! NY Flooring was professional and efficient. I will 100% use them again for future projects.