Now our valuable clients can save even more time by ordering online. Here at Griffith our focus is to supply flooring and countertop products and services specifically to the multi-family housing industries in Western Washington and Western Oregon. With our Lifetime Installation Guarantee and at the Guaranteed Lowest Prices you can be confident that you are getting be majority of our your money.
Reviews (1)
Jennifer A.
Jul 08, 2014
This is the most unreliable business I have ever worked with. I have worked in the multi-family housing industry for several years and this is the worst experience I have ever had with a vendor. We are losing money every day because this company does not follow through. I'm pretty patient, and understand when a mistake happens and the company does what they can to make things right but this company is all talk.
The customer service center is very nice and apologetic, but has no follow through. On several occasions the workers have not shown up. On several occasions, they have left without finishing the job or done a hack job. They do this with no communication. I enter the apartment and find it incomplete. When I try to find out why the job is not done, I do not get a prompt response.
Seriously people, I'm usually pretty understanding and laid back, but I continue to be amazed that this company is even in business. All of these instances, easily more than 10, are all on one hire. I am just trying to get the original hired work done. It has been more than a month. They advertise next day and Saturday installs which is just false advertising at this point.
If you manage a property and need counter tops put in DO NOT call this company! It will cost you a lot in lost rent revenue. Last time they said they'd be onsite to finish the job, I did notice that the bathroom was out of toilet paper and the fan was on. They showed up, just didn't do what they were hired to do. You have been warned.
The customer service center is very nice and apologetic, but has no follow through. On several occasions the workers have not shown up. On several occasions, they have left without finishing the job or done a hack job. They do this with no communication. I enter the apartment and find it incomplete. When I try to find out why the job is not done, I do not get a prompt response.
Seriously people, I'm usually pretty understanding and laid back, but I continue to be amazed that this company is even in business. All of these instances, easily more than 10, are all on one hire. I am just trying to get the original hired work done. It has been more than a month. They advertise next day and Saturday installs which is just false advertising at this point.
If you manage a property and need counter tops put in DO NOT call this company! It will cost you a lot in lost rent revenue. Last time they said they'd be onsite to finish the job, I did notice that the bathroom was out of toilet paper and the fan was on. They showed up, just didn't do what they were hired to do. You have been warned.
