M & M Floors

We recently had an addition put on to our house and one of my favorite parts is the floors! Workers were genuine in doing the right thing. They also came back to resolve an issue in the floor. Thank you for the nice floors.

Fantastic service from M&M Flooring! We had them patch a hole after we removed a half wall, then sand and restrain the whole area and we were blown away by the results! You can't tell there was a patch done at all, and the stain is gorgeous. They were very fairly priced and quick to boot!

I too am in the "pulling teeth" state, endless phone calls, emails, and no responses after a very nice meeting with owner on site. Getting an estimate should not take over a month.

Very helpful and knowledgeable staff, with lots of samples for all kinds of flooring. Located in Merrifield, just off Rte 29. If you are considering any flooring changes, this is the place to go.

We hired M and M floors to put hardwood floors in our lake house. The result was amazing!. They did a fantastic job and were very professional through the entire process. We always get loads of compliments on our floor. I'm happily recommending them to anyone looking for quality and a beautiful product. From the owner to the installers, and the office staff.everyone was friendly and professional.

We have had M & M floors install new hardwoods in our last two homes. Both houses had existing hardwoods which they feathered in flawlessly. Sanded down and stained everything to our liking. Looked like one complete brand new floor. 3 coats of poly has held up great against our dogs. They also installed carpet in a few rooms and a staircase runner, both look amazing.

Their attention to detail and craftsmanship is outstanding. The staff is very helpful and accommodating. Installation crew showed up early and knocked out the work on time. I definitely recommend going with them on your next floor project.

Had M&M install beautiful oak floors in the main level of our home to match what was in the foyer and dining room. The work was done so professionally, and you can't even tell a difference between the wood that was existing to what was new! We have had the floors for about two years now and they have held up so well in terms of coloring and durability! Would definitely use M&M again in the future!

We had M&M floors install new hardwood floors & refinish some of our floors. WONDERFUL WORK! Terrific staff who took the time to help me decide the perfect stain color for my new floors. Very reliable too.

Awful experience. Hired M and M floors to replace old flooring with new hardwood oak floors. The flooring they laid on the second floor was cracking, popping and moving quite a bit. I asked them about the problems. Their onsite installer, Billy, acknowledged the problems, told me that they should have stopped after half of a room instead of doing three rooms. Billy then said I had bad wood and should contact the manufacturer.

I contacted the manufacturer and they sent out a third party inspector. The inspector discovered that the wood was nailed every 12-30" when it should be every 4-6". Some wood had zero nails! After admitting that they should have stopped work and after reading the third party inspector's report M and M floors said that the third party inspector always blames the installer and wouldn't take any responsibility.

My subfloor on the first floor needed repair and M and M offered to do the repairs. On the day of the repairs there carpenter left after 15 minutes saying he couldn't do it and walked out. It took me two weeks to get someone from M and M to call me back and come out to my house. One of the owners, Chris, came out and concurred that they should not have laid so much wood and should have stopped to inform me that there were problems. Chris said he would talk to the other owner, Tim, and get back to me the next business day.

I called them twice a day for a week, they finally called me back after a week of ignoring me. I offered to return all the original wood and pay them to complete the subfloor repair and buy all new wood from them. M and M floors refused to proceed. It took two more weeks to get my deposit back. I insisted they pull up the wood that they installed incorrectly at no charge.

They sent Billy back out and he quit after 10 minutes and walked out. M and M refused to honor their commitment to remove the incorrectly installed wood. What an enourmous waste of time, energy and money! M and M floors should have either quickly refunded my money and parted ways amicably or finished the job as promised. NO INTEGRITY! DO NOT USE THEM! I am reporting them to DPOR.

Got my carpet and hardwood installed in my apartment last week. Very professional and hard working employees. Will definitely use them again!