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Reviews (5)
David Howell
Mar 17, 2019
Waltham Floor covering installed Marmoleum on our new kitchenette and bathroom floors, and wall-to-wall carpeting in a hallway, foyer, living room, and two bedrooms. They accommodated my request to split the installation to due the carpeting later than scheduled due to a delay in the floor prep on our end in certain areas. They did all of the work per the schedule and all of the work is letter perfect. I've used Waltham Floor Covering in the past and have had uniformly good results with them.
Doron Bracha
Dec 03, 2017
It's a well established business, and a well organized store. The problem is the attitude and customer service approach. They declined to install sheet vinyl flooring in my bathroom, although I agreed to pay extra for thin plywood underlayment, and accepted their limited warranty. They seem to be too busy to deal with small installations, especially if there are some challenges in older homes. Full review on Yelp.
S. M.
Feb 02, 2016
The owner Gary is a horrible person. He has a high temper and screams at customers. I have an issue with the work that was done and when I contacted him he 1st: denied it, 2nd: became super angry, 3rd: started yelling, 4th: would not talk about the actual issue! I, the customer, had to try and calm him down - that didn't work! No matter what the problem is a business should NEVER treat a customer with such disrespect, rudeness, and such anger.
I am absolutely appalled that an owner, no less, would act this way. I was a longtime repeat customer (as was my whole family) - well forget that, we will never again use Waltham Flooring.
I am absolutely appalled that an owner, no less, would act this way. I was a longtime repeat customer (as was my whole family) - well forget that, we will never again use Waltham Flooring.
Natalia Parrella
Apr 24, 2014
My husband and i had a wonderful experience from start to finish. A great showroom with a lot of options. The estimator was knowledgeable and extremely helpful. The scheduling and the installation went perfectly. The pricing was very competitive. I am glad I did business with Waltham Floor and will do so in the future.
Richie Flynn
Dec 22, 2013
I have used this company to install floors in both my kitchen and family room. The service was excellent from beginning to end. The appraiser came right on scheduled and discussed the work I wanted. Within 2 days, I received an estimate for the work to be performed. The estimates were reasonable and close to others I received so I decided to hire them to do the work. They were in and out in less than a day and the floors look fabulous!
