Intercity Lumber & Hardware

Products are great! Most people are helpful but definite lack of appropriate signage/directions for a non-pro as well as the fork lift guy to help load things was rude to us twice.good customer service is hard to come by nowadays. apparently its an industry regardless of big box stores or the local places Update We have issues with cuts/lengths stemming from the forklift guy. Manager helped us out and made it right. We were very grateful! Would go there again!

The staff was great and knowledgeable, and helped me find everything I needed to build a car port.

Great place to get want u need from screws, bolts, nuts, washers ect. To wood metal and tools

Good prices on raw materials with a nice selection, and great work on trimming my raw materials down to something usable

I needed trim for my great room after having my floors redone and was not sure how I was going to get it home. Glad I found this retailer the delivery option and prices for real wood trim was great.

Hands down the best hardware store / lumberyard in Tampa. Great selection of hardwood along with exotics.

They have the unusual things that tradional lumber yards carry. I needed some unfinished shiplap boards for a custom closet I was building in a Florida Room; they had tons of it!

Helpful staff, unique woods and plywood, many of the tools your grandfather had when you were young. I love an excuse to shop here.

Good quality and lots of options. Better priced than big box stores. They can also mill for you as well.

I had a great experience here while selecting some very good quality western red cedar for a boat. I spent about a half hour or so pulling down and inspecting boards. It was made clear to me that I was very welcome and the guy working in the lumber warehouse even helped me put the boards back once I had found the few that I was especially happy with.

He was helpful every step of the process, showing me around briefly and then spending the necessary time to secure 14 foot boards to the top of my vehicle, since I was not experienced with that. The whole experience was awesome, from the lumber warehouse to the cash register. I also have to say that the cedar here (and other types of wood I looked at) is of excellent quality, not like the knotty mess typically found in big box hardware stores.

Great Selection of premium hardwoods and vaneers. Prices and service go hand in hand with the knowledge of the products. A+

Worst customer service, the skinny guy with the earrings just has a nasty attitude throws your stuff at you, when I asked for help he was on his phone and got mad I asked for help. IF YOU WANT TO BE ON YOUR PHONE WHILE WORKING THEN DONT GO TO WORK YOU LITTLE PRICK. I used to go there all the time back a couple years ago when the older folks knew what they were doing they have these young guys that have no motivation on helping a customer please take business els where

Another local small business that wants to see you. This is my go to place for hard wood. They uave everything from solf/hard wood, dimensional lumber, plywood, trim work and milled woods. I wish they would carry slabs, thats my only improvement I wish they would make. The pictures below were all built with wood from Intercity Lumber. Friendly people and you can even carry on a conversation with them and dont feel like you are wasting their time. Bonus: They even give a military discount. I wholeheartedly support any business they gives a military discount. I will pass up any Lowes or HD to support this small business.

Great quality lumber. Great customer service. Highly recommend intercity. Worked with Paul on all my purchases. Top notch!

Awesome customer service. I went in there at a spur of a moment, to finally check out this place that a friend of mine suggested that I go to. I wasn't entirely sure what I was going to see there. I was hoping that it would be something like the woodworking store I usually go to (I typically buy my crafting wood out in Clearwater which is a 3 hour trip).

Although this store isn't as specific as the one in Clearwater it exceeded my expectations with the amount of wood and wood species selections! I was given a tour of all the woods and all that they offer to do for them and then had some time on my own to explore the interior where all the hardware is. Needless to say I have found my new favorite place to spend my money.

The rating from two years ago with a one star? I'd have to say that's invalid. I give this place a 4.9 only because to my memory the isles in the main store didn't have content listings, so I had to go through each aisles to figure out where things were 10/10 would recommend going

We buy a lot of "specialty cuts" for our business. We've had good customer service; very helpful; even over the phone. Intercity carries wood that the big box stores do not. Their store has that old time merchant feel.

THE WORST! Out in the rain I went just to finish my project. I'm replacing the top of the buffet portion of a antique European sideboard because it couldn't be saved. I wanted to match the wood so I gingerly removed a trim piece to take with me so they could help me pick the best match. This wonderful elderly man tried to help but apparently I wasn't explaining myself well enough.

It was simple: I need a piece of wood that matched the wood in my hand cut at these measurements, I wrote them down. "Let me ask the expert, he should know." Up walks the manager Trevor. He mumbles something about not cutting trim pieces and walks away into the back room ( I'm thinking he's going to do alittle research or something and come back and tell me exactly what I need).

He walks back out a few minutes later and starts unwrapping his lunch sandwich in front of me as if I wasn't there?!?!? I said HELLO, I'm waiting for some information (the issue my have been that I'm a women, what do I know right?) My sister is a master carpenter and she loves to buy exotic and cool woods from them. I can't really remember his response because I was so dumbfounded at his Inattentiveness I said 'oh my gosh I've been standing here waiting for you to give me the information that I need and you're NOT EVEN PRESENT." And instead of apologizing and's and saying he misunderstood me or my request he asks me why I'm getting so irritated?!?!?! Am I in the twilight zone?

He came across like an arrogant boy with little to no customer service skills. I said, forget it I'll just go to homedepot or Lowes and I hope you don't own the store or you'll go out of business. Mind you, I was the only person in there so I'm sure they could have used the 75.00 I spent at at Home Depot. Imagine losing 75.00 to one person a day because you can't be bothered? Those pennies will add up. I've been there many times in the past but not in many years and they were always very helpful. Clearly those days are gone.

Great selection, great prices and great service. Can't beat it, I'm a repeat customer and have had a great experience with the place.