Cartozian Fine Flooring & Rugs

I highly recommend Cartozian flooring! I purchased new flooring for my entire home through Cartozian and my experience was excellent. Rachel and her team were super helpful, easy to communicate with and made the process easy and fun. The same is true of the installers that came to my home-quality work and great service. I particularly appreciated Rachel's help selecting the right design for my house.

They have a great selection of high quality sustainable and unique products. Cartozian offers a level of service that you can only get by choosing a local business. I will be a return customer for future projects and would recommended Cartozian to anyone.

Carlie at Cartozian gave us outstanding service, was flexible to our schedule, exceeded expectations , went the extra mile, and the idea to make area rugs out of our remnants with the backing for hard floors was such a good suggestion! (Using one as a rug under a new desk.) We wanted to support our local flooring store and it turned out to be a stellar choice! Waited to do a review until long after to see how we really felt about the carpet choice. Getting a plush one (dense) one and combined with Cartozian's usual reccomendation for their pad underneath resulted in such a comfortable, rich feel. Everyone loves it whose spent time on it including us of course. Thanks Carlie! (-)

Rachel was professional, knowledgeable and thorough. I was looking to "spiffup/update" some areas in my home. Rachel made the decision making easy. I purchased beautiful wood window shutters for 5 windows, the product is superior and beautiful! I had bathroom flooring and bathroom counter top replaced, again done on time and a great look and product.

Then my favorite! My quartz kitchen counters! They are gorgeous! Love them! The craftsmanship on all the projects -a 10 out of 10. The craftsman/installer for each job were friendly, knowledgeable and skillful. Their work was well done and they cleaned up after themselves! From beginning to end-Rachel made the projects happen! Very satisfied customer. Will return!

I mean, where do I start? On top of a pandemic we're also going through a hellish time with a remodel company that has left us not trusting anyone & near tears. But Carlie restored some of that with her patience, expertise and just overall solid service. She knows what she's doing so I never had to question anything she did-such a relief. We purchased several Hunter Douglas Silhouette blinds (LOVE them!), an area rug & complicated stair runners but dealing with them was so great that I would be willing to buy any of the products they provide.

I also want to compliment their install team! At a time when it seems like so many have left their integrity elsewhere Cartozian is solid as a rock. Did I pay more than I could have through a discount website etc? Sure but I have peace of mind & confidence in my choices because of Carlie.

I recently found Cartozian Flooring after moving into a new home and I'm thrilled that I did! Prior to working with Cartozian (and in particular, Rachel), I had worked with other shops who had limited selections, limited price points, and didn't quite hit the quality mark I was looking for in a finished product. So, when it came time to personalize my new home I was looking for local business that offered style, unique choices, and worked within my budget. Rachel helped me find beautiful window blinds and a wonderful stair runner for our new home, and the quality is gorgeous.

We are already scheduling new flooring projects for the first of the year and I won't go anywhere else! I plan to see Rachel again when it's time for new kitchen counter tops. I wish I could give ten stars!

Now that I know I can get outstanding customer service from a locally owned small business at a great price I think it's a no brainer, I will never shop anywhere else for my flooring. We were at the tail end of a long remodel and trying to price out about 700 sq ft of flooring on a tight budget. We tried big box stores and one not so "great" place but we kept getting a revolving door of different employees, unanswered questions, and just general frustration.

Someone suggested Cartozian but I was worried they wouldnt have something at our price point. I was wrong. They had a great selection, gave me their undivided attention, came in under budget, and were able to measure the next day in 15 minutes flat. What I ended up with was a beautiful carpet over the Rolls Royce of carpet pads (so good) and professional installers who lined up my pattern with such precisicion that you can not detect a single seam.

In fact, they measured and ordered so well that there were hardly any scraps so I know I didnt pay for a penny more than I needed. I received phone calls to prep the job, everything happened on schedule and follow up calls were immediate after install to make sure I was satisfied. It was such an easy, pleasant experience and I can honestly say I'm a very happy customer.

We really loved and appreciated our experience with Cartozian! We had a really high stress situation: I was 35 weeks pregnant when our water heater broke, leaked and the fix was delayed by our home warranty workers which ended up causing floor damage. not to mention my husband was out of the country which left me researching floors which I had never done and knew nothing about.

I contacted a few contractors- including empire and a couple other locals- but I could tell as soon as I talked to Carlie that they would be the ones we would choose. She was friendly from the start which was a great first impression. She came same day for an estimate, took into account our tight timeline with baby coming any moment, and answered all my questions quickly and with understanding/helpful details.

She helped me choose a floor that we love, talked trim options to help modernize our house, and our installers were really nice and did a great job. We changed near 1000 sq feet of our home- They worked 8-3 for 3 days and 2-3 hours a couple of other days bc we had one glitch with materials that was easily fixed. They moved big furniture for us and we were easily able to move small items into our garage- playing with our toddler in the opposite side of the house that they were working.

For how stressful the situation started, we are so happy with our current floors and would work with them in a heartbeat again in the future. Thank you Carlie and Cartozian! A really great local business ( that also was about half what empire estimated for us to do the same job).

Honestly, we could not be happier! After having visited multiple stores and receiving matching quotes, we were feeling pretty disappointed in the service of other stores, their selections, and prices. I eventually reached out to my neighbors asking for recommendations, and luckily, we found Cartozian through these efforts. Finally I had found the experience I was hoping for - helpful, beautiful selections, reasonable prices, amazing customer service, and KNOWLEDGEABLE. Wow.

Complete 180 from the experience I was having with other stores. Carlie and her team, including the installer they work with, were top-notch from start to finish. They are warm, friendly, and involved in every way you could hope for. I had a very clear image in mind for what I was looking for, found it, then Carlie suggested another carpet as an option and that ended up being our choice, and best of all, it was way better than what I had chosen beforehand.

Our selection and experience was everything I could hope for. Do yourself a favor and visit Carlie and the Cartozian team for any of your carpet needs! They also service Vashon Island, which can be somewhat tough to find. Thanks again, Carlie!

Carlie was wonderful to work with. We replaced all but one room of carpet in our house and bought new Hunter Douglas blinds. She helped us each step of the way and was very responsive. It was a two day install, finished yesterday. Carlie called this morning to check in to make sure everything was satisfactory. A shout out to the installers, Dan and Allen. They did outstanding work. The quality of the carpet and pad is excellent. I highly recommend Cartozian to anyone who needs new floor coverings.